General FAQs

Why do I need to provide identification?

Answer
We ask you to provide identification to ensure the security of both our clients and therapists at all times. We request all of our clients to verify their identity prior to sending therapists to visit your home, office or hotel. It is a very simple procedure, and we employ the latest technology and hardware to ensure that any sensitive data is secure.

What is the Zenin cancellation policy?

Answer
Once your appointment has been confirmed you can cancel via the app without penalty within 10 minutes. If you need to cancel after that time the following conditions apply. You are able to cancel or reschedule your booking up to 24 hours prior to your appointment time with no charge. If you need to cancel your appointment within 24 hours of your scheduled appointment time, 50% of your booking fee will be charged. If your appointment is canceled within 2 hours of your scheduled booking time, 100% of the massage cost is charged to avoid lost income for your therapist.

Who are the Zenin massage therapists?

Answer
The therapists on the Zenin network are among Australia's top mobile massage therapists. All of our therapists are personally vetted, insured, and certified.

Does Zenin offer group bookings?

Answer
Yes, we love working with groups. We encourage you to contact us to connect with one of our sales reps to discuss options.

How do I use the Zenin App?

Answer
- Search for the Zenin app on your Android or iOS device, and download - Choose the type of massage, duration, and your preferred appointment time - Your therapist will confirm the massage appointment - At the time of your appointment, your Zenin therapist will arrive at your home, office or hotel with everything necessary for your massage - Relax and enjoy your massage - Once your massage booking is confirmed, Zenin will automatically bill you for the service and email you a receipt.

Group Massage

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Swedish Relaxation

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Remedial Deep Tissue

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Sports

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Couples Massage

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Pregnancy

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Chair Massage

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Group 'At Desk' Massage

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.

Gift A Massage

What is Zenin?

Answer
Zenin is the Australian mobile app connecting qualified and vetted massage therapists with clients wanting to enjoy the convenience of a professional massage in their home, office or hotel. Massage preferences, requests, and payment are all processed using the app.

How does Zenin work?

Answer
Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

What type of services are offered by Zenin?

Answer
Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

How do I pick my therapist?

Answer
We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

How are the therapists in the Zenin network appraised?

Answer
Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Can I book a massage directly with a therapist instead of through Zenin?

Answer
Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

What should I wear for my massage?

Answer
Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

What about parking?

Answer
When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

Do I need to supply my own massage table?

Answer
No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

Do I need to supply my own sheets?

Answer
The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.

Is a rebate available from my health insurance provider?

Answer
Health fund rebates vary depending on your insurance provider, the level of your cover as well as your therapist. If you will be claiming a rebate, please let us know when booking your appointment.

Why should I choose Zenin?

Answer
We personally select therapists who are the best in their field of expertise, qualified and trusted to provide the best massage, and of course, love what they do. Zenin is a group of professionals united by the same passion and certainty that our massages are one of the most effective means to achieve physical and mental balance. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress-management. Zenin massages are the best massages. Try for yourself.

How much does a Zenin massage cost?

Answer
Our massage prices start from $99, however, prices vary depending on the massage duration and type you choose.

What are you available booking times?

Answer
Zenin massages are available 7 days a week from 8.00am to 11.00 pm. However, times may vary depending on your area and our availability.