FAQS

Zenin delivers the highest quality massage by a trusted & certified therapist to your home, hotel, office, and for as little as $99. No phone calls required, no cash payments and no stress about finding your therapist. Simply make a booking using the Zenin app or via our customer portal (here), select the treatment to suit your needs, and we'll have one of our experienced & vetted therapists knocking on your door in no time. At your chosen appointment time, a therapist will arrive at your door with everything required for a relaxing massage, a massage table, fresh linen, massage oils, as well as music to ensure the perfect massage. All you need to do is relax. Zenin is the easiest and best way to get a professional massage.

Zenin connects you with therapists who provide a variety of massage treatments which are listed below and on our services page. Any of these Massage types can be performed as a couples massage, either with two massage therapists or one therapist performing massage therapy one after another. You can book any of the massages to come to your workplace as well. Zenin currently offers a deep tissue massage, Swedish massage, sports massage, pregnancy massage, at-work massage, and couples massage.

We will match your selection with a Zenin massage therapist in your area at your specified time. If you have a preference, you have the option to choose between a male or a female therapist when making your booking.

Massage therapists on the Zenin platform have the highest level of integrity and professionalism. We’re extremely prudent about the massage therapists we select, and all Zenin therapists are personally vetted to ensure they are fully licensed or certified in their area of practice.

Zenin takes the stress out of booking a massage for both our clients and our therapists. If you enjoy massages, we strongly encourage our clients to use the Zenin platform exclusively for all their massage needs.

Whatever you are comfortable with. Most massage treatments are done with clients undressed to their underwear, which will need to be worn at all times. You will always be given privacy to undress, we simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. Regarding chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets. It is, however, your decision, and if you do not want to undress your therapist will work around your preferences to ensure you feel comfortable and relaxed at all times.

When booking your massage, you will be asked to provide detailed parking information for your therapist. If our therapist is unable to find free parking, or any parking costs are incurred by your therapist, we kindly ask you to reimburse your massage therapist.

No, your Zenin therapist will bring the massage table, clean sheets, oils, as well as music to create the full massage experience, all you need is a space to set up the table. If you do choose to use your own table, sheets or music, of course, that's fine too!

The Zenin massage therapists always arrive prepared with fresh linens; you are of course more than welcome to use your own.